Service

RELIABILITY is our STRENGTH.

SR-O offers its clients the highest quality services. With the latest diagnostic tools, advanced equipment and experienced staff, we provide a full range of maintenance services, which help prevent machine downtime, which transfers into the maximum availability of equipment where it is most needed. By maintaining Komatsu equipment in an optimal condition, we extend its service life and durability for many years.

  • Komatsu Extended Warranty

    Flexibility + Convenience + Security = Extended Warranty 

    The extended warranty is transferable and can therefore be transferred with the machine and is honored by each Komatsu distributor.

    The flexible extended warranty gives you the confidence of the original Komatsu parts and the knowledge of our trained and certified by the technicians who have been supervising the machine for the entire period.

    Due to the lack of financial limits related to the failure, the customer is protected regardless of the cost of repair. It gives the opportunity to avoid unplanned expenses and calmly plan further investments.

    The extended warranty features:

    • 4 Support Levels
    • Choose any combination of months or hours
    • Up to 10.000 SMR or 6 Years possible
    • Genuine Parts used
    • Genuine Service Support
    • Purchase any time before expiry of standard warranty
  • Service agreements

    Confidence thanks to service contracts.

    A complete care and well-planned maintenance program will save you money throughout the life of the equipment, keeping it fully operational and extending its service life.
    At Komatsu Poland, we offer a wide range of service contracts tailored to the needs of each client.

    Expert
    Regular machines maintenance
    Oil analysis
    Technical services
    Expert Plus
    Regular machines maintenance
    Oil analysis
    Technical services
    Main repairs
    Expert Premium
    Regular machines maintenance
    Oil analysis
    Technical services
    All repairs
  • Service contract

    Service contract = Peace of mind

    Handing over the equipment under the full care of Komatsu Poland allows customers to focus on their business, optimally plan the budget and be sure about the high availability of machines.

    Under the contract "R & M - Repair and Maintenances" Komatsu Poland covers the costs of all technical services and all repairs.

    The fixed rate per one hour of machine work for the entire duration of the contract allows customers to avoid unplanned expenses and the availability of machines at the level of up to 98% will ensure the continuity of production.

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